Before you start entering your work order, you will need to have your PSB wireless username and password. If you are usure of your PSB accout, please call the Help Desk x4357 for your login information.
How to Create a Help Desk Work Order using SchoolDude
1. Go to: Lincoln Symbaloo Teacher Tab and click on the "Submit Work Order" button
or go to:
http://bit.ly/brooklineworkorders
2. Click Submit Work Order
3. Log in using your PSB wireless credentials.
4. Choose IT Request (Help Desk) or Maintenance tab.
5. Complete the Work Order Form:
Step 1:
First and Last Name
Email Address
Phone (classroom phone number)
Step 2:
Location = School
Area/Room Number = Your Room #
Select ✓ Yes, remember my area entries for my next new request entry.
Step 3: Select IT Problem Type
Choose from the drop-down list
Step 4: Describe
Please describe the problem with as many details as possible, including what you may have done to troubleshoot.
Step 5: Attach File (optional)
Include a screen shot or attachment if it helps depict your issue more accurately.
Step 6: Click Submit.
* My Requests Tab: Check the status of your work orders or edit a work order.
How to Create a Help Desk Work Order using SchoolDude
1. Go to: Lincoln Symbaloo Teacher Tab and click on the "Submit Work Order" button
or go to:
http://bit.ly/brooklineworkorders
2. Click Submit Work Order
3. Log in using your PSB wireless credentials.
4. Choose IT Request (Help Desk) or Maintenance tab.
5. Complete the Work Order Form:
Step 1:
First and Last Name
Email Address
Phone (classroom phone number)
Step 2:
Location = School
Area/Room Number = Your Room #
Select ✓ Yes, remember my area entries for my next new request entry.
Step 3: Select IT Problem Type
Choose from the drop-down list
Step 4: Describe
Please describe the problem with as many details as possible, including what you may have done to troubleshoot.
Step 5: Attach File (optional)
Include a screen shot or attachment if it helps depict your issue more accurately.
Step 6: Click Submit.
* My Requests Tab: Check the status of your work orders or edit a work order.